Contact us

We value every customer's feedback and are here to assist with any questions or concerns you may have. Feel free to contact us:

Email: service@torchcool.com

Number: +1 3033856035

Operator: Shenzhen Jiruiou Technology Co., Ltd.

Address: Room 1301A, Building 3, Wanting Building, Laodong Community, Xixiang Subdistrict, Bao'an District, Shenzhen

Hours of Operation: Monday through Friday, 9 a.m. to 6 p.m. (ET).
We typically respond to emails within 24-48 hours, Monday to Friday. Please check your spam folder if you have not yet received a response.